1.1 Information BOOKNETZ may collect:

For the purposes of this privacy statement, ‘Personal Information’ is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of BOOKNETZ. In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as.

a) to notify you about changes to our Service

b) to provide better usability, troubleshooting and site maintenance

c) to allow you to participate in interactive features of our Service when you choose to do so

d) to provide customer care and support

e) to provide analysis or valuable information so that we can improve the Service

f) to monitor the usage of the Service

g) to detect, prevent and address technical issues

h) dealing with requests, enquiries and complaints and customer related activities;

i) to provide access to desirable content based on your preferences.

j) marketing products and services and data analysis, including for providing advertisements and surveys of relevance to You;

k) personalizing and enhancing Your experience while using the Platform by presenting products and offers tailored to You; and

l) abiding with laws and law enforcement / regulatory requests.

3.1. by accessing this website, you hereby give your express consent to share your Personal Information within:

• BOOKNETZ or with any of its subsidiaries;
• Business partners;
• Service vendors;
• Authorized third-party agents; or

3.2. Additionally, Your consent may be implicit or implied or through course of conduct as necessary or appropriate or where the Information may be disclosed as follows: (a) in any manner permitted under applicable law, including laws outside Your country of residence; (b) to comply with legal process whether local or foreign; (c) to respond to requests from public and government authorities, including public and government authorities outside Your country of residence; (d) to enforce the terms and conditions of the Platform; (e) to protect BOOKNETZ’s rights, privacy, safety or property, and/or that of BOOKNETZ’s affiliates, You or others; and (f) to allow BOOKNETZ to pursue available remedies or limit the damages that BOOKNETZ may sustain.

4.1. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. you can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

4.2. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

5.1. Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

5.2. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

6.1. Our Service does not address anyone under the age of 18(“Children”).

6.2. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

7.1. BOOKNETZ uses reasonable security measures, at the minimum those mandated under Information Technology Act, 2000 as amended and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard and protect Your data and information. BOOKNETZ has adopted reasonable security practices and procedures, in line with IS/ISO/IEC 27001, to include, strategic, operational, managerial, technical, and physical security controls to safeguard and protect Your data and information. BOOKNETZ has implemented such measures, as stated above, to protect against unauthorized access to, and unlawful interception of Your Information. However, security risk cannot be completely eliminated while using the internet. You accept the inherent security implications of providing information over the internet and agree not to hold BOOKNETZ responsible for any breach of security or the disclosure of personal information unless BOOKNETZ has been grossly and willfully negligent.

7.2. Notwithstanding anything contained in this Policy or elsewhere, BOOKNETZ shall be under no liability whatsoever in case of occurrence of a force majeure event, including in case of non-availability of any portion of the Platform and/or the Services occasioned by any act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man- made disaster, infrastructure failure, technology outages, failure of technology integration of partners or any other cause whatsoever, beyond the control of BOOKNETZ. Further, in case of a force majeure event, BOOKNETZ shall not be liable for any breach of security or loss of data / Information or any Content uploaded by You to the Platform.

7.3. Our Retention of Personal Data: BOOKNETZ shall retains personal data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

7.4. Data Deletion or Shredding: Any documents that contain sensitive or confidential information (and particularly sensitive personal data) will be disposed of as confidential waste and be subject to secure electronic deletion; some expired or superseded contracts may only warrant in-house shredding. The Document Disposal / Shredding will be carried out as per the Scheduled frequency.